Technical Assistance
Screen frozen? Video won't play? Have a look at our guides for Technical Problems
How to regain access to your account if you can't log in I used a Social Login like LinkedIn, Facebook or Google Log out of any other LawCPD accou...
Fri, 30 Dec, 2022 at 3:10 PM
I can't access my account If you created your LawCPD account using a social sign in (e.g. Facebook, LinkedIn etc), please log in using the social si...
Thu, 14 Mar, 2019 at 2:47 PM
'Submit' button greyed out A common issue is that customers find they are unable to progress from a course's review question. Often this is ...
Fri, 11 Mar, 2022 at 12:50 AM
Learners can use Desktop/Laptop, Tablet and Smartphone devices when taking online courses. Difficulties completing and viewing course(s) may be experien...
Wed, 20 Feb, 2019 at 4:59 PM
Steps for individuals to update the email address on their LawCPD account Before you start You need to be able to log in to the account using the curr...
Mon, 9 Jan, 2023 at 9:55 AM
Before you start: This solution is for customers who have attempted to reset their password following the steps found in the solution LawCPD Password Rese...
Mon, 9 Jan, 2023 at 9:48 AM
Check if these solutions fix your problem: Having problems logging in? Try I've forgotten my password, how do I reset it? Having problems progressing...
Wed, 25 May, 2022 at 1:56 PM
If you have entered an incorrect password more than 5 times, we temporarily lock your account for 24 hours We do this to limit repeated attempts at gues...
Thu, 20 Dec, 2018 at 2:11 PM
If you don't seem to be able to get the PayPal link to work when checking out with us, it might be because your browser is blocking the PayPal pop-up wi...
Thu, 17 Jan, 2019 at 3:17 PM