Check if these solutions fix your problem:
- Having problems logging in? Try I've forgotten my password, how do I reset it?
- Having problems progressing from a Question slide? Try I cannot click the 'Next' button
Confirm your internet browser software is up-to-date
Your browser is the program or application you use to visit webpages - usually it will be either Internet Explorer, Google Chrome, Mozilla Firefox or Apple Safari
Find out your browser version
- This page will tell you the program or application you are using, and the version, as well as whether this is the current version
- E.g. "You are currently using Internet Explorer 6"
- If your version is not the current version, you will receive suggestions to update
- Download chrome: https://www.google.com/chrome